Costa Rica Instant Booking
     [More info.] | [Write a review] | [Send to printer] | [Close window]

[View HI reviews] | [View LO reviews]
 Value for Money  2.5
 Rooms  3.8
 Cleanliness  4.5
 Location  3.8
 Security & Safety  4.0
 Service & Staff  2.5
 Food / Dining  1.8
 Total  3.5

"Training"

User Rating:  3.5
Reviewer:   Robert H. of Kreuzlingen, Switzerland
Reviewed:   March 15, 2015  (see hotel reviews from Instantworldbooking.com)
Traveled:   March 2015     Type:   Active/Adventure
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Train your staff! It should not take 20 minutes to get a receipt!
Ask your guests about what they want for breakfast! The combination of fried eggs and pancakes on one dish is just horrible. And if you offer butter and jam there should be bread on the table!
Have you ever heard of cereals???
Fix the curtain bar so it can't fall down in the middle of the night!

"Agradable estadía"

User Rating:  4.0
Reviewer:   J F. of San José, Costa Rica
Reviewed:   January 12, 2015  (see hotel reviews from Instantworldbooking.com)
Traveled:   December 2014     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
En términos generales es un hotel agradable. La tranquilidad que se 'respira' es uno de sus fuertes. Me gusta el ambiente y las habitaciones cumplen. Es mi segunda ocasión en el hotel. Lo único que señalo como un punto a mejorar es que en relación con la calidad de la comida y la preparación de los platillos del restaurante, los precios los siento algo elevados.

"quetzal"

User Rating:  4.1
Reviewer:   Gysin I. of x, Switzerland
Reviewed:   January 11, 2015  (see hotel reviews from Instantworldbooking.com)
Traveled:   December 2014     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Natur pur-bereits die Anfahrt ist ein Erlebnis.
Suria liegt nahe des Wasserfall-Trails.-ein muss für alle Naturliebhaber. Leider wurden die Stege etwas vernachlässigt.
natürlich kamen auch wir um den Quetzal zu sehen--traumhaft-begleitet vom Juniorchef
das Suria ist ruhig. sauber. grosse Zimmer und schöne Anlage.

"Worst experience ever"

User Rating:  2.4
Reviewer:   Michael C. of San Carlos, Costa Rica
Reviewed:   January 7, 2015  (see hotel reviews from Instantworldbooking.com)
Traveled:   December 2014     Type:   Couple
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
The mountain views advertised are of the sides of the surrounding valley. No panoramic views. No distant views, just the valley walls in the surrounding half mile or so. Nice and secluded, quaint and rustic cabins, but very poor service. Staff was well meaning but simply unprofessional. Only option for meals is the hotel restaurant which was incredibly poor. They were in the process of hiring a chef while we were there, but not sure that can help much. If you want a quiet, secluded place to stay while exploring the local area, this may be the best value, but it is one step above camping out on your own.


1 - 4 of 4 reviews




CostaRicaInstantBooking Links:    Top of page  |   Home  |   Support  |   More Hotel Reviews  |   Write a Hotel Review  |   Suggest Hotels  |   Search Hotels  |   Guest Sign–in  |   Subscribe to Newsletter  |   Unsubscribe
Using our Services:    Terms & Conditions  |   Privacy & Security Policy  |   Work with Us  |   Add Your Hotel  |   Link to Us